We count our Business Day as Monday to Friday. Saturdays and Sundays are not counted as business/working days, nor are holidays.
Since all orders are shipped from the customers country no duty or brokerage fees will be incurred at any time.
*If the address you have given us during the checkout process has any mistakes causing the package to be undeliverable “customer” will be responsible for all addition shipping fees.
Shipping Policy Canada:
All Canadian orders are shipped from our Ontario, Canada location within 1-2 business days using Canada Post Standard, Expedited or Xpresspost or UPS Standard depending on selection during checkout. On occasion some orders may take up to 72 hours to be processed.
Once your order has been processed we will provide tracking information in an order complete email. Please make sure if you do not receive an email to check your spam/junk folder.
All orders with a value of over $100 will be shipped with insurance and will require a signature at time of delivery.
All orders being shipped within Canada will be charged tax during the checkout process. The tax rates for Canada are as follows: (AB)* 5.000 % (BC)* 5.000 % (MB)* 5.000 % (NB)* 13.000 % (NL)* 13.000 % (NT)* 5.000 % (NS)* 15.000 % (NU)* 5.000 % (ON)* 13.000 % (PE)* 5.000 % QC)* 5.000 % (SK)* 5.000 % (YT)* 5.000 %.
Shipping Policy United States:
At this time due to COVID-19 we are not shipping to US addresses and will be shipping within Canada only.
All US orders are typically shipped within 1-2 business days from our Buffalo, NY location Via UPS or USPS depending on the service you selected during checkout. Shipping rates can be seen by adding an item to the shopping cart, clicking on calculate shipping and entering your country, state and zip code If you need an item in the United States delivered to a Box address please choose USPS as UPS will not deliver to P.O. Box addresses. *At this time we do not ship to APO/FPO addresses.