*Please message us to receive an RMA prior to shipping an item back. All items returned prior to receiving an RMA will be returned to sender.
*If for any reason a replacement item is to be shipped, a deposit will be required if it is to ship before the original is returned.
All products sold by SMOKE-TRONICS are warrantied by their manufacturer against material or construction defects for a limited time after purchase. This warranty information can be found on the product’s page on our sites or will be bundled with the product itself when ordered. The time span of the warranty will vary from manufacturer to manufacturer; as the original owner of a new product from SMOKE-TRONICS you can expect coverage ranging from months, years, or even lifetime of the product. In case of missing or damaged parts falling within the warranty period, please refer to your warranty documentation. In some cases you may be able to contact the manufacturer directly for expedited service or shipping.
If you have an item that needs to be returned, please email firstname.lastname@example.org for an RMA# and instructions on returning items.