Q: How do I know that my information is secure?
A:We use a
C-O-M-O-D-O SSL Certificates to offer secure communications by encrypting all data to and from the site.
C-O-M-O-D-O has checked and verified the company registration documents and the site's registered domain name.
Q: Will I pay tax?
A:Only if you live in Canada. All other areas are tax free..
(AB)* 5.000 % (BC)* 5.000 % (MB)* 5.000 % (NB)*
13.000 % (NL)* 13.000 % (NT)* 5.000 % (NS)* 15.000 % (NU)* 5.000 %
(ON)* 13.000 % (PE)* 5.000 % QC)* 5.000 % (SK)* 5.000 % (YT)* 5.000 %
Q: What methods of payment are accepted?
A: Cheque, Money Order, Visa, MasterCard and PayPal are all acceptable methods of payment. If your Credit Card Company charges any International fee's SMOKE-TRONICS is not liable.
Q: What method of shipping can I choose?
In Canada the selection is Canada Post Expedited or Xpresspost service, In the
United States you may choose UPS Ground. If you would prefer USPS please contact
us for shipping rates firstname.lastname@example.org
Q: Will I receive a confirmation email after purchase?
A: You will receive
2 emails per order. 1. Processing-when you place your order. 2. Shipped-Once
your order has been shipped..
If you did not receive an email you might want to check your spam/junk folder.
Q: Can I track my package?
A: Depending on your location and shipping method selected a tracking number may be emailed to you with the third email (shipped). If you have received a tracking number your package can be easily tracked by going to www.ups.com or www.canadapost.ca
Q: Where do I send comments or questions about this site?
A: Comments and questions are always welcome by following the link below.