Shipping *We count our Business Day as Monday to Friday. Saturdays and Sundays are not counted as business/working days, no holidays. *All Canadian orders usually ship within 24 hours using Canada Post Services, some order may take up to 72 hours. *All Canadian orders with a shipping weight greater then 20lbs will require pick-up at customers local Post office. *All US orders will be shipped within 24 hours Via UPS Ground** or USPS using EXPRESS, PRIORITY or PARCEL POST***, some order may take up to 72 hours to ship. *If the address you have given us has any mistakes causing the package to be undelivered, we will send your purchase again but another shipping fee will then be charged. *No Customs duties or brokerage fee's will be charged upon delivery. Return Policy 30 DAY GUARANTEE At SMOKE-TRONICS, you can enjoy a 30-day Guarantee on defective products. You may return the item(s) to us within 30 days of your purchase for an exchange. Please note the original and return shipping and handling charge will NOT be refunded if item(s) is found to not be defective. Certain exceptions may apply please contact: returns@smoketronics.com For Logitech items that are defective or require warranty service after 30 days please visit the link below.. http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/ask.php
Return Method : If you have an item that needs to be returned, please email returns@smoketronics.com for an RMA# and instructions on returning items. **UPS Will NOT Deliver to PO BOXES. ***USPS Parcel Post is an economic shipping method that in some cases may take up to 14 business days for delivery.
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